Privacy Notice

This notice explains what we do with personal information when you use champagne.co. We have tried to keep it short and specific to what this site actually does.

Who is responsible

Clientweb Limited (company number 04702458), registered office 3 Warners Mill, Silks Way, Braintree, Essex, CM7 3GB, is the controller for the personal information described here. Data protection enquiries: privacy@champagne.co. We have not appointed a data protection officer, as we are not required to.

What we collect, why, and on what basis

Newsletter sign-up. If you sign up, we store the email address you enter, the wording you agreed to, the date, the page you signed up from and your market. Purpose: to send you the newsletter when it launches and to be able to show that you consented. Basis: your consent. You can withdraw at any time, and withdrawal is as easy as signing up.

Corrections, questions and requests. If you use a form on the site, we store your message, the page it concerns, the category you chose and any email address you give us. Purpose: to read, answer and act on what you sent. Basis: our legitimate interest in running an accurate publication and in handling correspondence, and — for a data rights request or complaint — our legal obligation to deal with it.

Keeping the forms usable. To limit automated abuse we store a short‑lived one‑way value derived from the request for up to 24 hours. It is not stored with your submission and we do not try to identify anyone from it. We cannot promise that no value derived from network data could ever be linked to a person by someone with other information, which is why it is short‑lived and kept apart.

Optional measurement. Only if you allow it, we count first‑party events — that a page or retailer offer was seen or clicked, with the market and page type. What we keep is counting data, not a profile: there is no visitor identifier, no advertising identifier and no cross‑site tracking. Basis: your consent.

Retailer referrals. When you follow a retailer link we record, on our own servers, that an outbound click happened, so a referral can be reconciled. That record identifies the offer, not you. Separately, the affiliate network (Awin) may set and read its own click identifier at the retailer — but only if you have allowed affiliate tracking. If you have not, we send the network an explicit refusal signal with every link. What the network and the retailer then do with your data is covered by their own privacy notices.

Server logs. Our hosting provider records standard request information (including IP address, page requested, timestamp and user agent) to deliver and secure the site. Basis: our legitimate interest in keeping the service running and secure. These logs are the provider's standard operational logs; we do not use them to build any profile of readers, and we do not link them to form submissions.

Who else sees it

Personal information is held in our hosted database and email is handled by our provider. Providers act for us and are not allowed to use what we hold for their own purposes. We do not sell personal information and we do not share it for advertising.

Where it is stored

Our database and site hosting are managed services. Where a provider processes data outside the UK, that transfer must be covered by an appropriate safeguard. We are reviewing and documenting each provider's transfer position and contractual terms; where we have not yet confirmed a provider's arrangements, we do not claim them here. If you need to know the current position before sending us anything, ask at privacy@champagne.co.

How long we keep it

• Newsletter: while you are subscribed, reviewed periodically to check it is still needed. After you unsubscribe we keep the minimum needed to honour that choice and to evidence the consent — not the full record.
• Corrections, questions and requests: up to 12 months after the matter is closed, unless we must keep it longer for a legal claim or obligation.
• Complaints about privacy or rights: until resolved, then for a limited review period so we can show how we handled it.
• Anti‑abuse values: up to 24 hours.
• Measurement events: stored as dated rows describing an offer and a page, with no identifier for you and no automated deletion in place. We review them at least every 12 months and remove anything no longer needed for reporting.
• Provider logs: kept for our provider's standard operational period. We have not yet confirmed that period in writing with the provider, so we do not state a figure we cannot evidence.

Some of this deletion is done by a person on review rather than automatically. Where that is the case we schedule and record the review; we are not claiming an automated deletion we do not have.

Your rights

Subject to the conditions that apply to each right, you can ask us for a copy of your information, to correct it, to delete it, to restrict or object to how we use it, and to receive it in a portable form. Where we rely on consent you can withdraw it at any time without affecting what we did before. You can object to marketing at any time, and we will stop — no reason needed.

The easiest way to use any of these rights, or to complain about how we handle your information, is our [privacy and rights requests form](/uk/requests). You can also email privacy@champagne.co.

We will acknowledge a complaint within 30 days, look into it appropriately, and tell you the outcome. If you are not satisfied you can complain to the Information Commissioner's Office (ico.org.uk), the UK supervisory authority.

Children

This site is intended for adults. We do not knowingly collect information from children.

Changes

If we start using analytics, advertising, a newsletter provider or anything else that changes this notice, we will update this page before we do it.